Payments and customer LTV available on the Contacts page

Payments and customer LTV available on the Contacts page


Payments and customer LTV available on the Contacts page

  • Businesses users will now be able to see the customer lifetime value (LTV) inside the contact details page under the Payments tab

  • This will also mention the date from which the contact has turned into a customer, i.e, the date on which the contact made the first payment

  • Business users will also have the capability to charge a saved card on file or a new card for the contact without leaving the contacts page.

  • This solves major use cases of charging a card on file or recording a payment for the customer while on call or in-store. This will allow to charge a customer instantly for any custom amount and have the transaction registered in the CRM

  • Customer LTV and customer association date will only take live payments into consideration

  • This is available under Labs and enabled ON by default. Users have the option to disable it under Settings -> Labs

imageScreenshot 2023-12-21 at 11imageimage
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