Twilio Validation Error

The Twilio Validation Error occurs when the Twilio Lookup response fails before sending an SMS or making a call. This issue arises when the number validation feature is enabled in the agency’s Twilio settings. It is important to resolve this error to ensure that SMS and call features work seamlessly, improving the quality of customer communication.

Filters

ERROR IS

You can filter your trigger link by clicking Add Filter and selecting Error Is. From here, you can select Not Valid or SMS Incapable. Based on this trigger, you can remove landline numbers from your SMS campaigns and completely remove invalid numbers.