Modified on: Tue, 13 Sep, 2022 at 10:58 AM
The wait event is a special type of workflow action that allows you to pause the contact at a specific step in your workflow until some desired condition is met. The wait event can be used when you want to wait for a tag, an appointment, a specific time or event, a contact reply, etc.
In this article, we will cover the wait action in workflows
Covered in this article:
How to set up a Wait for Contact Reply wait step
