A coupon is an offer made by a business or organization (usually in exchange for your payment) where you receive a discount on something you purchase. Coupons are great for enticing sales! In this article, we’ll break down the basics of coupons so that you know how to get the most out of them.
There are two ways to use a coupon:
1.Percentage Coupon: Offer a percentage-based discount on an order value.
2.Fixed Coupon: Offer fixed discount irrespective of order value.
Please Note:
Coupon codes are not case-sensitive and we will convert all coupon codes into uppercase.
Spaces and special characters are not supported formats when creating Coupon codes.
End customers can redeem a coupon code to get a 100% off the cart value. They would still require to enter their card details to save credit card info in case it is required for upsells in the next steps.
Only Stripe can be used to give 100% off on order amounts, this will not work with Paypal. In case both Stripe and Paypal exist, the Paypal option will be hidden.
Small text “Card details will be used for verification purposes” will appear beside the card element during a $0 checkout
Currently, coupons only support one-time products main and bump products in V2 Funnels. Subscription coupons will be added in upcoming releases. Applied coupon codes are not applicable on one-click upsells.
Click on the “Create Coupon” button which directs you to the data page.
Creating a coupon
Coupon names serve as a reference and a means to easily identify coupons for internal use. While it is not mandatory to assign unique names to each coupon, we strongly recommend doing so to ensure proper identification and management of your promotional offers.
Enter coupon name
Coupon codes are distinctive identifiers, ensuring that no two coupons share the same code. Composed solely of alphanumeric characters, these codes are not case-sensitive, allowing for seamless customer redemption and a streamlined promotional experience.
Coupon codes are not case-sensitive and we will convert all coupon codes into uppercase
Spaces and special characters are not supported formats when creating Coupon codes
A ‘Free’ product discount is not supported. For clarity, you can give 100% off on a product. The catch is that the total cart value cannot be less than 0.
The discount offered must be greater than 0.
Generate Code
With the Generate feature, users have the capability to create a unique 7-character alphanumeric coupon code, streamlining the process of designing promotional offers.
Enter coupon code
Coupons present an excellent opportunity for businesses to attract customers and incentivize purchases through two primary methods. There are two ways to use a coupon:
Percentage Coupon: Offer a percentage-based discount on an order value.
Fixed Coupon: Offer fixed discount irrespective of order value.
Enter coupon type
Choose the start date for your coupon, which signifies the day when the system will begin applying the discount upon the customer’s entry of the coupon code. This ensures that the promotional offer is only valid from the specified date onward.
Select the date to start the coupon
You have the option to designate a precise time of day for your promotional offer, such as starting at 00:01 on January 1st and ending at 23:59 on January 2nd. This level of specificity allows for better control over the duration and availability of your promotion.
Select a time to start the coupon
This feature enables you to choose the expiration date for your coupon promotion. Simply click on the designated end date field, and a calendar will appear, allowing you to easily select the desired date for your offer to conclude.
Select the date to end the coupon
Determine the exact time at which you intend to conclude your coupon promotion. By specifying an hour and minute, you can ensure that the offer expires according to your desired schedule, providing you with greater control over the promotional period.
Select a time to end the coupon
With this feature, you can set a maximum limit on the total successful redemptions for your coupon code. It’s important to note that this constraint solely considers successful redemptions and is not affected by the number of users attempting to redeem the code. The list view showcases the redemption count, which represents the overall successful redemptions of the coupon code achieved thus far. This ensures that your promotional offer adheres to your intended reach and budget while encouraging customers to take advantage of the deal promptly.
Limiting coupon redemption
This feature enables you to limit the applicability of the coupon to specific products only. For instance, if you choose to restrict the coupon usage to Product A, it implies that the discount can only be applied when purchasing Product A, ensuring that the promotional offer is targeted and exclusive to the selected item(s).
Limiting coupon to a specific product
No, Coupons are applicable only on one-time products
Two types:
Percentage discount: Offer a percentage-based discount on an order value
Fixed discount: Offer fixed discount irrespective of order value
Yes, coupon codes are unique and no two coupons can be created with the same coupon code
Coupon codes can only contain alphanumeric values and are not case-sensitive. Using the Generate ability, the user can generate a 7-character alpha-numeric coupon code
Coupon names can be used to refer to and relate to coupons for internal purposes. They must not be unique for every coupon, but we highly recommend using unique coupon names for proper identification
Using this, you can limit the total number of successful redemptions you want to offer for the coupon code. This only includes successful redemption and is not dependent on the number of users redeeming the coupon code
Using this, you can restrict the coupon usage to selected products only. This means that if you restrict coupon usage to product A, then the coupon can only be applied to product A
This displays the total number of successful redemptions of the coupon code done to date
If you have created a valid coupon code that can be applied to an order form, then the coupon text box will start appearing on the order form. In case of an order form where no applicable active coupon exists, the order form will not show the coupon application text box
You can disable the “Enable coupon codes” toggle inside the builder for the specific order form.\
Order form
Click on Actions ➝ View History and this will redirect to the orders page where only specific orders in which the coupon code was successfully applied
Status vs Actions for coupons:
Actions vs StatusActiveScheduledExpiredEditYesYesYesDeleteYesYesYesView HistoryYesNoYes
Order details would contain the coupon code and the discount offered per item against every product line item, in case a coupon code was successfully applied to the order.
Yes, this is possible! Purchasers can redeem a 100% OFF coupon code. They would still be required to enter their card details to save credit card info in case it’s required for upsells/ downsells in the next steps.
Currently, only Stripe can be used to give 100% off on order amounts, this will not work with Paypal. In case both Stripe and Paypal exist, the Paypal option will be hidden.
During checking out with a cart that is $0, the text “Card details will be used for verification purposes” will appear beside the card element saying
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