An error has occured. Please try again. Error message: The From phone number is not a valid, SMS-capable inbound phone number or short code for your account.
Modified on: Mon, 20 Feb, 2023 at 2:24 PM
If you're trying to send an SMS message and it's showing you this error message An error has occurred. Please try again. Error message: The From phone number is not a valid, SMS-capable inbound phone number or shortcode for your account.
That's because the Twilio phone number we use to send the SMS is Voice-capable only.
Let's make sure the Twilio number offers both SMS+voice capabilities based on the list of countries listed here: Twilio international phone number availability and their capabilities
Since our search function is basic and it doesn't show much information about whether or not the Twilio number has SMS/voice capabilities, click here to learn how to buy a Twilio number for the HighLevel location inside the Twilio console.
If the country doesn't offer SMS+voice capable Twilio numbers, Here's how to use the phone assignment feature for SMS/Voice capable only Twilio number setup: