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Phone System

Understand how to use the native phone system for SMS and phone calls

Step By Step Guide For Setting Up CRM Phone Number

A2P Registration

A2P 10DLC Brand Approval Best Practices

A2P Sole Proprietor Brands Registration is Now Live!

A2P 10DLC Campaign Approval Best Practices

A2P 10 DLC Webinar Questions & FAQ

A2P 10DLC Campaign Vetting Changes - January 2023

Forbidden message categories for SMS and MMS in the US and Canada

Important Notice: Verify Your Sole Proprietor Brands OTP

LC Phone System Trust Center

List of campaign use case types for A2P 10DLC registration

Pricing and Fees for the A2P 10DLC Service

Terms and Conditions Guidelines for A2P

General Phone Number Features

How to validate phone numbers (SMS)

LC Phone System

What is LC - Phone System

Regulatory Bundle and Address Creation for Sub-Accounts

LC - Phone Pricing Structure

Fixing Failed Number Registrations (A2P Local and Toll-Free)

Phone Calling

How to Set Up Call Tracking (Number Pool)

Call & Voicemail Drop Events

Inbound Call Routing - Explained

Call Status Workflow Trigger Setup

Inbound Calling on Mobile APP

Outbound Calls / Softphone - How It Works

Why are my Calls marked as Spam, and how can I avoid it (LC Phone)

How To Reduce 'Spam Likely' by Registering your Numbers on Free Caller Registry

Geo Permissions Issue

Purchase Twilio Number - "Please Select Bundle/Address to Purchase Number"

Phone Call Redirect Loop

Call forwarding number not working

Phone Numbers

Phone Number Settings Explained

How to buy a toll free number inside the CRM

Toll-Free Verification Guide for LC - Phone (US/Canada)

Hosting your US telephone number (non-Twilio number) to a location

How to Purchase a Phone Number in a Sub-Account

Porting your telephone number (non-Twilio number) to a location

Import Existing Twilio Numbers into the CRM

Deleting / Resetting a Twilio Number

Phone numbers for users / Assign Twilio Numbers to Users

How to restore a deleted Twilio number

SMS Messaging

Template for Privacy Policy applied in USA and Canada

Calculating SMS and MMS Costs: A Step-by-Step Guide

LC - Phone Messaging Policy

Best Practices for SMS deliverability and Avoiding SMS Restrictions

What is the file size limit of an attachment to an SMS or an Email?

How do I prevent my messages from being filtered by carriers(30007)

SMS Not Sending / Delivering to Contacts

An error has occured. Please try again. Error message: The From phone number is not a valid, SMS-capable inbound phone number or short code for your account.

Twilio Error 21610 "The message from/to pair violates a blacklist rule" when sending SMS

Common Unsuccessful SMS errors

Voicemails

Voicemail For Company And For Users

Voicemail Drop File Conversion